Chatbots are spelling out future of messenger apps

According to reports , global messaging app user is expected to reach 2.5 billion by 2020 , due to some advancement in technologies like chatbots and AI which has bought a big change in the way to communicate with the people .

Chatbots simplify task for the user .

As soon as chatbots has been introduced in industry , is has open many closed doors for the smartphones industry . Chatbots are of two types  :

Firstly , it can help you to find information  , buy things by means of virtual assistance .
Secondly , messengers can can help brand and user of two way communication .

It is just the begginning of the new era of the industry where billions of user are expected to arrive in next few years , and that is the reason many top brands has already implemented chatbots in their system whether to chat with front customer or for their internal management .

Lesser knows facts about chatbots  :

1.5 billion people use messaging apps 

According to studies , messaging apps are better than any social media apps , thus there is is projection of user increment by upto 25 percent in mobile app messaging field .

User are ready to engage with chat box

According to humanity , most people would prefer to talk to chatbot to communicate with business or brand .

People want to communicate retailer by chat

People try contacting retailer by chat , rather than surfing the products online . Online chatting gives them a one time solution of giving the full order at a glance rather than browsing the product online .