app development

The core of any business is how they are able to maintain relationship with their customers . Dealing with the custom in a loyal way will add on value to your business , which will definitely increase your revenue in long run . So the question arises being how can you maintain a good customer relationship while dealing with many customers at a time ? The best solution being using a technological solution of customer relationship management  (CRM) softwares to streamline the customer journey thought the sales process . CRM system not only helps you to manage the database of the customer but also automate workflows . You can choose the CRM solution either from mass vendor solution which are easily available to buy online  , else you can hire a software development company to build a custom CRM solution tailored according to your business needs . The mass vendor CRM solution comes with overrated features which may not be proven beneficial for your business organisation . ...

We all are aware that its 2018 , wherein the usage of mobile app has grown at tremendous stage . Business are also growing , and in order to cope up with the latest technology , they must necessarily have to adopt to latest changes in order to be ahead in the market . This post is all about guiding you how a mobile CRM can benefit your business , and what should be the  mobile CRM strategy for adoption . What Is Mobile CRM ? A mobile custom relationship management tool is a mobile app development for mobile devices that facilitates employees and sales person of the business organisation to get the required data by way of mobile app or by way of web based browser through  cloud CRM  .  The best part of mobile CRM is it allows sales person to access real time data of customer while they are on the go in fields, thus meeting their demands , prospectus and more . Mobile CRM Adoption Rates Measured According to the research in late 2008 , more than ...

This is the situation with every company . Your organisation decided to choose a software development company which suits your exact needs . You found the right vendor and provided them with all the relevant needs . You are fully aware about the software development will automate all thing in the organisation thereby easing the day to day workings of the company . But its the hard known fact that if you are not the end user of the product , then it is not your need which should be valued most . This is the practical situation with many organisation while providing the details SRS ( Software Requirement Specification ) with the software development company . So following the user centric approach , the outcome always comes like flower . When To Engage End User It has already been seen that how a poorly implement software which is not tailored according to end user need may abandoning a software or no longer use of product thereby decreasing the sales and overall working effi...

It an known fact that as a business grows , you need to offer your customer a best support services , as it acct as a key factor for any business growth . At the same time business need to maintain an updated customer information and streamline custom management process . In order to get all these problems solved , companies prefer to use CRM software that aids them in catering all their needs irrespective of company's size , industry and client they are actually dealing in with . So what actually a CRM software is so popular and how can they be proven beneficial for your business organisation ? Given below are some points that are describing the key benefit of CRM software . Communication Enhancement Across Organisation  One of the biggest advantage of CRM software system is they effectively manage the communication between different departments . For instance an employee of the organisation is working with the customer with whom colleague might have spoken a month ago ...

Enterprise Resource Planning. (ERP) and Customer Relationship Management (CRM)  are business driven software that helps in increasing business efficiency and reducing cost for an organisation . Using CRM and ERP helps to effectively manage customer interaction . ERP may help you to effectively measure sales and marketing department performance but will fail to measure the performance of customer which is often measured by a CRM software . Let's discuss some merits and uses . CRM CRM is a software helps to manage company's customer interaction in organised manner . CRM compromises of all the features like sales and support , customer interaction and engagement , prospectus and business partner . Traditionally CRM was the software used by only sales department to maintain client and prospectus . But when it comes to reality CRM is used by different department for multiple purposes .  For instance a CRM can be used by sales department to take regular follow ups , ...

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are awesome to handle all the organisation needs , and even gots better integrated . Let's have a look at both of the software packages that can be proven beneficial for business . Get The ROI As Desired The very first thing that any business owner is looking for is Return on Investment (ROI) . Integrating ERP and CRM in any organisation will defiantly increase the ROI as it efficiency manage the gap between employees and internal management together with customer management . This solution streamline difference between various department so that every department can work efficiently without any communication gap , and hence increasing productivity , sales and profit of the organisation . Data All Stores Centrally Wouldn't it be great when your sales team can access the data of your billing and accounts department ? It is all possible because of centralised database in CRM and ERP s...

Its hard to run a large enterprises without any customer relationship management system . In present market , numerous of CRM softwares are available in market tailored for different business sizes and industries . Then you must have a question arising in your mind that why to choose custom build CRM for your enterprise ? These are lots of CRM mass vendors available in the market - the most famous being SalesForce which caters across 20 different configuration : Solutions for banks , hospital  , sales automation and more . Despite of its CRM functionality and flexibility to customise by a salesforce consultant , the enterprise where more than 20 user are working the cost will be $ 160- $ 320 per user/month , which is really a costly solution for any business organisation . Why You Should Develop Your Own Custom CRM ? The very first thing which comes in mind while choosing a CRM solution   is cost involved in developing the portal . Mass vendors ready to use CR...

Customer Relationship Management ( CRM ) software have become the must must software for any business organisation . The sales and marketing department totally relies on these kind of softwares for their success and achieving targets . Gone are those days when there were only computer based installed system which can be afforded by large enterprises . Now cloud based CRM software solution has come into effect which is really easy to use and can be accessed from anywhere with a web browser . The main benefit of using cloud based CRM solutions being is even be it a small organisation or a large organisation anyone can afford this . Now the question arises being is that inspite of having numerous of CRM software solution , how can you select the right one for your business which can be proven reliable and effective solution for your organisation . Let's look at the quick checklist in order to evaluate potential CRM software solution : Integration :  This is all about how...

Existing CRM VS Custom CRM Development Regardless of where your organisation presently stands - one of the greatest fact is you stand no where without your customers . Without prioritising your customer needs , no enterprise can climb up the stairs of success . The more you get to know about your customer , the more it will help you to serve your customer needs . And that is the reason behind success of CRM softwares . To maintain a strong relationship and history and in order to provide them after sales support , organisation needs to necessarily invest on CRM softwares . There are although plenty of options when the work CRM reflects in our mind like SalesForce, SAP , Sugar CRM and so on  , but ultimately every organisation have their own custom needs and that is the reason you can prefer to develop your own custom CRM software  , or choosing from SaaS CRM vendor . Depending completely on your taste , you have the freedom to choose . Lets look at some of the ...